With a background in computer engineering and executive experience leading teams of hundreds, I've learned the most valuable thing I offer isn't a ready-made answer — it's clarity. Whether it's a pivotal career decision, uncertainty about where AI actually adds value in your work, or another challenge on your mind — we sit down for an honest conversation about your situation, and you leave with a clearer view and a practical step you can act on.
Book a free intro session See how I can helpExecutive programs and certifications I have completed
Swiss Re Dale Carnegie Microsoft AIPMM InformaYou're facing a crisis or an emergency at work and need a clear decision fast — there's no time to hesitate.
You're torn between staying in your current field or moving to a new one, with no neutral party to consult.
You feel your career has stalled, and it isn't clear what your next step should be.
You lead a team or initiative and need the perspective of someone who has lived the same situation — not generic advice from a book.
You hear a lot about AI but aren't sure where to actually apply it in your daily work.
Mohammad bin Abdulkhaliq Alzndi — I've moved across the technology, insurance, and human resources sectors — at Tamkeen Technologies, Najm Insurance Services, and the Human Resources Development Fund (HRDF). I've led teams through digital transformation projects, cost reduction, and customer service improvement. My career began at the Ministry of Interior, alongside exceptional government projects later with the Ministry of Defense through a contracted technology company. With an academic background in computer engineering, I understand the technical side of digital transformation and AI as well as its administrative and leadership side.
At the core of how I think are values I won't compromise on: honesty in opinion even when it's hard to hear, complete confidentiality for everything you share with me, and objectivity free of flattery. These values aren't a side detail — they're the foundation every consultation I offer is built on.
I've had the honor of leading colleagues by the hundreds and thousands, and completed executive programs in negotiation, emotional intelligence, and critical thinking. I've learned that real leadership is about the people you serve, and that the biggest challenge is always earning their trust before changing any system. Today I share that experience with individuals who need clarity in their career decisions.
Alongside my executive role, I'm an independent advisor to a content-management company and an advisor to a company investing in the equestrian sector, supporting the Kingdom's vision for the sport. This variety lets me see problems from more than one angle, not through the lens of a single sector.
VP of Customer Service — Najm Company 2023 – Present
Leading the customer service division of 500+ employees, with recurring assignments as acting COO covering an organization of 1,800+ employees.
General Manager of Digital Solutions — Najm Company 2020 – 2023
Leading 100+ technology professionals in data science and software engineering, and directing the company's technology strategy.
Enterprise Products Manager — Tamkeen Technologies 2018 – 2019
Launched 12 open-source products to build a sustainable revenue base for the company.
Business Solutions Manager — Tamkeen Technologies 2017 – 2018
Led the design and development of enterprise-scale information systems and software.
Application Support Team Lead (Taqat National Portal) — Tamkeen Technologies 2014 – 2017
Application Development Team Lead — Human Resources Development Fund 2013 – 2014
Transitioned from senior software developer to leading the application development team.
Helping you and your team respond to an emergency or a sudden crisis at work, with a clear decision and an ordered set of steps instead of confusion.
Designing the customer journey, elevating service standards, and building a culture of excellence within the team that translates into tangible results.
Reviewing operations to identify real waste, and prioritizing improvements in a way that maintains service quality.
Identifying where AI adds real value in your operations, away from the hype and results-free experiments.
Building influence and alignment within the organization, and communicating your ideas and initiatives in a way that convinces decision-makers.
For those considering entering one of these fields, or already working in it and looking to advance to a higher level.
Representing an organization? I welcome conversations about advisory collaboration.Email me directly
A 30-minute session where we get to know your situation and goal, and determine if the in-depth consultation is right for you.
A focused session on your challenge or career decision, with practical steps you can take right after the meeting. Pricing is agreed upon based on what becomes clear in the free intro session.
Fill in the details, then choose to send your request via WhatsApp or email — with everything ready before you send.